Privacy policy

Last Updated: October 6, 2026

At MiniDiggerParts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, or contact our customer support team.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from MiniDiggerParts, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Information you provide when contacting customer support

Payment Information

Payments may be processed through secure third-party payment providers. MiniDiggerParts does not intentionally store complete credit or debit card numbers or security codes on its own systems.

Technical Information

We may automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and website interactions
  • Referring website information
  • Website usage and diagnostic information

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders for mini excavators and equipment.
  • Arrange shipping and freight delivery.
  • Provide order confirmations and delivery updates.
  • Respond to customer support inquiries.
  • Process returns, refunds, and exchanges.
  • Improve our website and customer experience.
  • Maintain website security and prevent fraudulent transactions.
  • Communicate important information regarding your orders.
  • Comply with applicable legal, tax, accounting, and regulatory requirements.
  • Send promotional communications where permitted by law and consistent with your preferences.

3. How We Share Your Information

MiniDiggerParts may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping and freight carriers
  • Website hosting and e-commerce providers
  • Customer service and communication providers
  • Analytics and advertising providers, where applicable
  • Fraud prevention and security services
  • Government authorities or legal representatives when required by law

These providers receive only information reasonably necessary to perform their services or comply with applicable legal obligations.

MiniDiggerParts does not sell customers' personal information to third parties.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Maintain shopping cart functionality.
  • Remember customer preferences.
  • Understand website traffic and usage.
  • Improve website performance and functionality.
  • Analyze marketing and advertising performance.
  • Support relevant advertising where applicable.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Payment Security

MiniDiggerParts uses third-party payment providers to process customer transactions.

Payment information is transmitted through the applicable payment provider's secure processing systems. MiniDiggerParts does not intentionally retain complete payment card information on its own website servers.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • Completing transactions and fulfilling orders.
  • Providing customer support.
  • Maintaining business and transaction records.
  • Processing returns and refunds.
  • Resolving disputes.
  • Preventing fraud.
  • Meeting legal, tax, accounting, and regulatory obligations.

When information is no longer reasonably required, we may delete or securely dispose of it where appropriate and permitted by applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your information is collected and used.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

8. Marketing Communications

If you subscribe to promotional communications from MiniDiggerParts, we may send information about products, promotions, or store updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting our support team.

Even if you opt out of marketing communications, we may continue to send necessary transactional or service-related messages, including order confirmations, shipping updates, refund notifications, and customer-service communications.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

MiniDiggerParts does not control and is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage customers to review the applicable privacy policies before providing personal information to third parties.

10. Children's Privacy

Our website and services are intended for adults.

MiniDiggerParts does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address and delete the information where appropriate.

11. Changes to This Privacy Policy

MiniDiggerParts may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When changes are made, the revised policy will be published on this page and the Last Updated date will be updated accordingly.

We encourage customers to periodically review this Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how MiniDiggerParts handles personal information, please contact us:

Store Name: MiniDiggerParts

Email: support@minidiggerparts.shop

Phone: +1 509 934 4649

Business Address: 6716 S 238TH PL, APT G108, Kent, WA 98032-2642, United States

Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST